Both on Friday (June 29) and Saturday (June 30), the entry gates open at 5:00 pm. On Thursday (June 28) and Sunday (July 1) entry to NOSPR from 7:00 pm.
On June 29 and 30 (Friday and Saturday) only ONE entrance to the Festival grounds, located at the side of the Silesian Museum, will be open (entrance from Tadeusza Dobrowolskiego Street). The entrance to NOSPR (Thursday and Sunday) from Wojciech Kilar’s Sqiare.
Minors under the age of 15 can stay within the Festival area ONLY under supervision of an adult who, on entering the event for the first time, signs a special declaration of taking responsibility for the minor (at the info point).
Minors aged 15-18 years can stay within the Festival area without adult supervision, but on entering the event for the first time they have to go to the info point and provide a delariation of cosent for their participation in the event signed by their parent or legal guardian.
Yes. The storage facility will be located near the ticket offices in front of the main entrance to the Festival grounds (Tadeusza Dobrowolskiego Street) and will remain open on Friday (June 29) and Saturday (June 30) from 5:00 pm until all concerts are finished. Storage fee: PLN20 / item.
Yes. The lost and found office will be located near the ticket offices in front of the main entrance to the Festival grounds (Tadeusza Dobrowolskiego Street) and will remain open on Friday (June 29) and Saturday (June 30) from 5:00 pm until all concerts are finished. After the Festival is finished, lost things can be picked up here: More Music Agency, ul. Wojewódzka 26a/5, 40-026 Katowice.
For safety reasons, the Organiser does not allow those items within the Festival grounds.
Bringing a dog (or any other animal) to the Festival grounds is prohibited.
It is not permitted to bring photographic equipment that can be used professionally, eg. 35mm SLRs, digital SLRs, medium and large format cameras, etc.! It is also forbidden to bring video cameras and professional sound recorders to the festival ground. Only accredited journalists are entitled to bring professional audio and video recording equipment.
Persons whose state of health requires specialist medication may bring the necessary medication, medical equipment, food and beverages to the festival ground, but a medical certificate is required.
Yes. An ID is required and security staff may ask you to present it.
Yes, if you wear a valid, undamaged and fastened wristband. You can enter the Festival grounds only through the main entrance from Tadeusza Dobrowolskiego Street.
Yes. The Organiser has a third-party liability insurance.
During the Festival (June 28 – July 1), tickets for particular days will be available for sale online 24/7 at going.pl and ticketmaster.pl
Yes, on each day of the Festival there will be stationary ticket sales points open.
June 28, NOSPR stationary ticket offices, 4:00 pm – 9:00 pm (wristband exchange and ticket sales)
June 29 – 30, main entrance from Tadeusza Dobrowolskiego, between 4:00 pm and 4:00 am
July 1, NOSPR stationary ticket offices, 5:00 pm – 8:00 pm
No, but to avoid potential problems with e-ticket reading we encourage to bring a printout as well.
The purchased tickets / passes are non-exchangeable and non-refundable.
Unfortunately, it is not possible.
There will be no possibility of getting wristband duplicates.
Yes. Go immediately to the Information Point at the entrance gate to the festival ground where your wristband will be replaced with a new one and fastened on your wrist. Only wristbands that got damaged within the event area will be replaced.
Should your ticket or pass not arrive 2 days before the start of the Festival at the latest, contact Ticketmaster office from Monday to Friday between 09:00 am and 5:00 pm.
ul. Osikowa 45
Phone: 0048 32 352 00 04
In case of damage, destruction, loss or theft of tickets, contact Ticketmaster to determine the complaint procedure.
ul. Osikowa 45
Phone: 0048 32 352 00 04
The only acceptable forms of payment at the Festival site shall be special coupons and debit/credit cards.
There will be no ATM at the Festival grounds.
The following cards will be accepted at the festival grounds: Diners Club, Discover, Maestro, Master Card, VISA.
Water will be available at bars with alcohol and special points within the Festival area marked with “WODA/WATER” signs.
It is forbidden to bring your own food or drinks to the Festival ground.
No. It is forbidden to bring your own alcohol.
Yes. Strong liquors will be available for sale.
The Organiser does not plan to sell cigarettes, but they will be available for sale in limited amounts at the Cadenza restaurant (NOSPR).
The discount does not apply to persons with disabilities.
Yes, but only if the person with a disability shows a certificate confirming the status of the assistance dog and the required vaccination certificate of the dog.
Yes. There will be toilets for people with disabilities at the Festival ground.
Yes, but minors under the age of 18 can take part in the event only if supervised by an adult who, on entering the event for the first time, will have to sign a declaration of taking responsibility for the minor, provided by the Organizer!
Children up to 10 years old have free admission to the Festival grounds.
Of course! We also invite parents with children to the Festival.
The Kids Zone will be open on Friday and Saturday (June 29-30) from 5:00 pm to 10:00 pm.
No, no at all, it will be totally free!
There’s no need to do that.
Yes. The minimum age of a child is 4 years and the maximum age is 12 years.
Every child receives a wristband with their parent’s/guardian’s phone number at the entrance. Call their parent or/and bring the child to the info/ticket point.
Due to safety concerns, entry to the Festival area with a bike will not be possible.
Bike stands will be located by the main entrance to the Festival area, but they will not be guarded. Additionally, there will be a temporary “City By Bike” docking station located somewhere near the main entrance.
No, the Organiser does not provide parking lots for the participants. Our event takes place in the city centre and we are not able to prepare parking spots for that many vehicles. We recommend using public transport.
You can get to the Festival grounds with all buses stopping at the Roundabout and/or at Rozdzinskiego Str. There will also be free transport for festivalgoers, i.e. marked buses going from the central railway station, through the city centre, the Campsite, near the Festival grounds, i.e. to Rozdzinskiego Street.
Yes. The number of parking spots is limited and they are intended for campsite residents ONLY. The parking lot is free.
Latitude: 50.263507 | Longitude: 19.03489
Due to its unique character, the National Polish Radio Symphony Orchestra Chamber Music Hall has a limited number of seats. For safety reasons, only a limited number of people will be permitted to enter the hall. In order to have a guaranteed seat at the Chamber Music Hall, it is worth arriving well in advance.
Priority will be given to people with 4-day tickets and they will be able to enter the Chamber Music Hall 20 minutes before the scheduled concert time. 10 minutes prior to the concert, the doors will be opened for everyone else. The number of seats will be limited and in both cases the “first come, first serve” rule applies. The pass / 1-day ticket does not guarantee the entry to the Chamber Music Hall.
No. The first 400 people will be able to attend the concert at the Chamber Music Hall.
June 28 (Thursday): from 12:00 pm
July 2 (Monday): to 12:00 pm
During the pre-sale period, campsite spots can only be bought together with Festival tickets. People who have already purchased tickets and now want to also use the campsite will be able to buy a spot at the stationary campsite ticket office. Price: PLN60.
The Organisers will provide free bus service from the campsite to the Festival site both ways.
Yes, there will be sanitary units with warm showers on the campsite.
The campsite security will be provided by professional security service 24 hours a day.
Only people who bought campsite spots and have the right wristband will be allowed. Outsiders (e.g. guests) will not be allowed to enter.
Yes. The parking lot is free for campsite residents.
Unfortunately not. There will only be places to put up tents.
The rental of recreational equipment is not planned.
Complaints should be sent by registered mail no later than 14 days after the Festival to the following address:
More Music Agency
ul. Wojewódzka 26a/3
Complaints will be examined within 21 days of the date of the delivery of the registered letter.